Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website, you consent to the practices described in this Privacy Policy.
1. Collection of Personal Information
We collect personal information to provide and improve our services. The information we may collect includes:
- When you place an order or subscribe to our newsletter:
- Name, email address, mailing address, phone number, and payment details.
- When you browse our website:
- IP address, browser type, device information, and browsing behavior.
We may also collect information through cookies and tracking technologies (see section on Cookies and Tracking Technologies).
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders and communicate with you about them.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing: To send you promotional offers and newsletters (only if you have opted in).
- Website Improvement: To analyze usage patterns and improve our website and services.
- Legal Compliance: To meet legal obligations and safeguard our rights.
3. Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
However, we may share your information with trusted third-party service providers who assist us in:
- Order fulfillment.
- Payment processing.
- Customer service.
These service providers are contractually obligated to keep your personal information confidential and secure.
We may also disclose your information:
- To government or law enforcement agencies when required by law.
- To protect our rights, property, or safety, as well as those of our customers or others.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
- Enhance your browsing experience.
- Personalize content and advertisements.
- Analyze website traffic and user behavior.
Cookies are small data files stored on your device. You can disable cookies in your browser settings; however, this may affect some website features.
5. Security of Personal Information
We take your privacy seriously and implement industry-standard measures to protect your personal information:
- Encryption: Payment information is encrypted using Secure Sockets Layer (SSL) technology during transmission.
- Secure Storage: Personal data is stored in a secure database with restricted access.
However, no method of online data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
- If you believe your child has provided us with personal information, contact us immediately at [email protected], and we will delete the information promptly.
7. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your personal information.
- Opt-out of receiving promotional offers and newsletters.
To exercise these rights, contact us at [email protected].
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and the revised date will be indicated. It is your responsibility to review the Privacy Policy periodically to stay informed about any changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Thank you for trusting Kagopo with your personal information.