Effective Date: [2/13/2025]
This Privacy Policy explains how Kagopo collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services. This includes:
1.1 Information You Provide Directly
- When placing an order or subscribing to our newsletter:
- Full name, email address, shipping address, billing address, phone number, and payment details.
- When contacting our customer service:
- Any additional information you voluntarily provide.
1.2 Information Collected Automatically
- Device & Browsing Data: IP address, browser type, device information, operating system, and browsing behavior on our website.
- Cookies & Tracking Technologies: We use cookies to personalize user experience and analyze website traffic (see section 4).
2. How We Use Your Information
We use the information collected to:
✅ Process Orders – To fulfill your purchases, process payments, and provide order confirmations.
✅ Customer Support – To respond to inquiries, handle returns/refunds, and provide assistance.
✅ Marketing & Promotions – To send newsletters, special offers, and promotions (only with your consent).
✅ Security & Fraud Prevention – To detect, investigate, and prevent fraudulent activities.
✅ Legal Compliance – To comply with applicable laws and regulations.
3. How We Share Your Information
We do not sell, trade, or rent your personal data. However, we may share your information with:
- Trusted Service Providers: Third-party partners who help with order fulfillment, payment processing, shipping, and customer support. These providers are contractually bound to maintain confidentiality and data security.
- Legal Authorities: When required by law, such as in response to legal requests, fraud investigations, or to protect our business and customers.
4. Cookies and Tracking Technologies
We use cookies and tracking technologies to:
🍪 Improve website functionality and enhance user experience.
🍪 Personalize content and advertisements.
🍪 Analyze website traffic to optimize performance.
Opt-out: You can disable cookies via your browser settings, but some features of the website may not function properly.
5. Data Security
We take industry-standard security measures to protect your personal data:
🔐 Encryption – Payment details are encrypted using Secure Sockets Layer (SSL) technology.
🔐 Secure Storage – Personal information is stored in a secure database with access controls.
While we implement strong security measures, no online platform can guarantee 100% security, and users should also take precautions when sharing personal data online.
6. Children’s Privacy
Our website is not intended for individuals under 13 years old. We do not knowingly collect data from children. If a parent or guardian believes a child has provided us with personal data, please contact us at [email protected] for removal.
7. Your Rights and Choices
You have the right to:
✔ Access, update, or correct your personal information.
✔ Request deletion of your data.
✔ Opt-out of marketing communications at any time.
To exercise these rights, please contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. Your continued use of our services constitutes acceptance of any updates.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: [email protected]
📍 Address: 9396 Wind Haven Ct Unit 204,Glen Allen, VA 23060